The data you need.

Exactly the way you need it.

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To identify, act and report on events important to you.

ICNet Software delivers

We provide customised, actionable information to support infection prevention, antimicrobial stewardship, medication usage and pharmacy operations.

ICNet Software is surveillance

ICNet Software helps track patients and their associated care data as they move through your healthcare facility.

Captures patient data on inpatient and outpatient admissions, lab results, surgical procedures, radiology, observations and vital signs.

ICNet Software offers tools to benchmark results across multiple facilities.

We enable your team.

ICNet Software is a flexible web-based solution enabling you to:

Be proactive In response.

Quickly identify and intervene in critical issues, leveraging data and analysis tools to make more informed decisions

Streamline time - intensive reporting tasks.

Designed to help reduce the administrative burden of internal and external reporting – so you can devote your time to patient care

Document investigations, interventions and referrals.

Record information about actions and decisions, refer patients to your colleagues and assign tasks to other users as needed

Customise tools to align with your clinical workflow.

Tailor alerts, reports, and patient lists with only the information you need

Monitor quality of care across facilities.

Identify trends in organism resistance, drug utilisation, infection rates, quality measures, and other critical issues across multiple sites

Have convenient access.

Work at the bedside or on the go with relevant information available on your laptop or tablet

Be Confident.

Partnering at more than 1,200 hospital sites globally has given Baxter insight into clinical practices. Our development team continuously refines and improves the ICNet Software in response to changing healthcare concerns.

Infection Prevention

ICNet Software provides system-wide visibility into clinical information, alerting you to events in near real time.

Infection Prevention

Helps infection preventionists work more efficiently, giving them the tools designed to help address the challenges of healthcare-associated infections and associated patient safety concerns.

  • Alert capabilities to help identify user-defined events, including potential infections, patients requiring isolation, and event clusters.
  • Extensive reporting capabilities to analyse and communicate trends in process and outcome measures.
  • Case management tools for an in-depth view of a patient’s clinical condition.
  • Repository for documenting investigations and interventions.
  • Support for documentation of audit data and care bundles (e.g. hand hygiene, environmental cleaning, central line insertion, isolation precautions use), enabling combined analysis with infection rates, interventions, and other data.
  • Resources to assist with outbreak management, including exposure tracking, contact tracing, and epidemic curves.


  • User-defined alerts based on multiple concepts, including lab results, readmissions, potential HCAIs, clusters, radiology transcripts, and statistical shifts.
  • Triggered alerts provide a summary of the patient data that caused the alert to be sent.
  • User notification of triggered alerts is possible through multiple methods: within ICNet Software, by email, and/or via text (SMS).
  • Flexibility of personal or public alerts. Public alerts can be used to generate communal work lists that reflect the activity of the entire team.


  • Wide variety of report templates, including infection reports, patient lists, screening reports, productivity reports, audit compliance summaries, and length of stay analyses.
    • Multiple data types can be incorporated into a single graph (e.g. infection rates plus environmental cleaning audit results).
    • Saved reports can be run at scheduled intervals and output emailed to designated users.
  • Tools to assist with identifying and reporting events to external groups.
  • Tools for healthcare compliance oversight, including logs of which patients each user has accessed, when they were accessed, and what aspects of the patient record were examined.

Case Management

  • Automatic generation of cases based on organism results. Can manually create cases as needed (e.g. patients with specific signs or symptoms of illness but no confirmed lab result).
    • Provides an overview of the period during which Infection Prevention is involved with a patient by automatically collating conditions, lab results, and user notes related to the specific episode.
  • Tools for assessing productivity and work load, including examination of how many cases have been reviewed by each user and lists of remaining open cases by patient location.


  • Central repository for documentation, including investigation notes, intervention dates, team communication, and audit results. Incorporates multiple data components when generating reports (e.g. infection rates plus environmental cleaning audit results).
  • Add user-defined data collection questions to infections, devices, surgeries, and other components documented in the system. These can then be used to filter and analyse the data when creating reports.
  • Assignment of tasks to yourself or others.
  • Modification and addition of data manually if needed. System tracks these changes using detailed audit records linking each modification with the user responsible for it.

Audits & Care Bundles

  • User-defined audits and care bundles.
  • Tools for recording care bundle audit data associated with a specific patient’s medical device or surgery.
  • Audit data entry method is separate from the main patient records, allowing for data collection by auditors who should not have access to additional patient information.
  • Tools for recording location-based audits, including hand hygiene and environmental cleaning audits.
  • Reporting tools for analysing compliance.
  • Reporting tools for assessing audit results in conjunction with other data (e.g. infection rates, interventions, hospital events).

Outbreak Management

  • Outbreak matrix to visualise symptoms and status of involved patients, visitors, and staff across multiple units and over time.
  • Automatic generation of epidemic curves and a summary view of outbreak details (e.g. number of patients involved, median length of patient symptoms, date of last case).
  • Tools for a variety of outbreak-related tasks, including monitoring bed usage, identifying the potential cost, and investigating the root cause.
  • Tools for identifying potentially exposed patients through contact tracing based on unit, room, and concurrent contact.
  • Tools for tracking exposed patients to identify epidemiological links based on future events.

Learn how our solutions can work for you.

Request A Demo

We can give you a demo of the ICNet Software and demonstrate
how our solution can work in your circumstance.

To request additional information, please contact your local ICNet Software sales representative at one of our global support centers below:

UK: +44 (0) 1452 651600
US: 800.422.9837


ICNet Software helps the antimicrobial stewardship team ensure optimal use of existing antimicrobial agents and to react in a timely manner to new/updated lab results and changes in patient conditions.


Helps pharmacists work more efficiently, providing tools and a targeted approach designed to help improve time to intervention and appropriate therapy.

  • Tools to monitor patients after the prescription and administration of medication to help identify issues of concern (e.g. potential adverse events, lab results that may indicate a need to change the prescription).
  • Wide range of pharmacy surveillance tools to align with antimicrobial stewardship guidelines.
  • Monitoring and reporting capabilities to target areas for improvement in antimicrobial stewardship programs.
  • Repository for documenting investigations and interventions.
  • Tools to assist with computation and reporting of antimicrobial utilisation, including prescriber- and unit-specific medication utilisation tracking.
  • Support for documentation and reporting of audit data enables combined analysis with infection rates, interventions, and other data.

Antimicrobial Stewardship

Antimicrobial stewardship (AMS) aims to ensure effective, timely treatment of infection and to minimise collateral damage from unnecessary use in the form of antimicrobial resistance and C. difficile infection.1 AMS also aims to reduce healthcare costs without adversely impacting patient care and safety.2

ICNet Software is designed to help improve your stewardship program while balancing measures to reduce unintended consequences. This is accomplished by providing clinicians with the data needed to track and analyse the impact of interventions.

ICNet Software provides tools to help facilities achieve improvements in the following areas:

Goal: Reduce inappropriate use of specific broad-spectrum drugs3

  • Alerts can highlight cases of therapy that have exceeded the recommended duration
  • Alerts can identify opportunities for de-escalation of therapy
  • Medication reports can track the use of specific broad-spectrum drugs

Goal: Ensure optimal antimicrobial use3

  • Alerts can highlight a need for review based on updated lab results e.g. drug-bug mismatch, bug-no-drug, drug-no-bug
  • Alerts can highlight blood levels outside the predefined range recommended for nephrotoxic drugs

Goal: Restrict access to specific antimicrobials4

  • Alerts can highlight when restricted antibiotics are prescribed
  • Reports can be generated to analyse the use of restricted antibiotics

Goal: Review and update antibiotic guidelines using local microbiology sensitivity patterns3

  • Antibiograms can provide up-to-date microorganism susceptibility information

Goal: Track, monitor and report on antibiotic prescribing and use3

  • Patient-list reports and medication reports can be utilised
  • Drug utilisation reports can be highlighted by location or prescriber-specific information

Goal: Support education and training of staff as part of the AMS program3

  • Interactive graphs can be created to highlight key messages to staff, raising awareness about topics like current antibiotic use and resistance data or AMS program achievements


Alerts are user-defined to help highlight pertinent issues and prompt timely action including:

  • Changes in blood chemistry and adverse events identification potentially caused by medications such as early detection of important biomarkers when blood levels of drug are not within the recommended range
  • Cases requiring medication review due to length of therapy or organism identification, helping to prompt antimicrobial prescribing decisions
  • Notifications:
    • When specific restricted antibiotics are prescribed
    • When medications are prescribed with unusual lengths of therapy
    • Cases of non-concurrent and concurrent dual therapy
    • Patients with multi-drug resistant organisms in the hospital


Work lists are user defined to include important parameters.

  • Patient lists: Filters by location with medication and microbiology information included
  • Watch lists: Highlights and tracks patients that require close surveillance
  • Microbiology reports: Filters by microbiology information e.g. organism isolated.
  • Medication reports: Tracks specific drugs such as high-cost drugs, restricted antibiotics and other drugs.
  • Intervention reports: Documented interventions and outcomes
  • Cumulative susceptibility reports (Antibiograms): Antibiograms to help guide development, update and review of empirical antibiotic prescribing guidelines and support prescribing decision choices. Filter reports by specimen type, species and/or location.
  • Alert Summary reports: Triggered alerts with a summary of actions taken
  • Microbiology reports: Incidence of specific multi-drug resistant organisms (MDROs) in your hospital over a time-period and a summary of results

Drug utilisation reports

  • Calculates both daily defined dose (DDD) and days of therapy (DOT)
  • Summarises medicine consumption/usage with prescriber or ward/unit-specific information
  • Reports on high-cost drug usage

NHSN reports: AUR reports

  • Provides tools to support reporting data to National Healthcare Safety Network (NHSN) for the Antimicrobial Use and Resistance (AUR) Module.

Multi-disciplinary Team Communication and Documentation

Repository for documenting investigations and interventions

  • Tasks: Assignment of tasks to yourself and others and referral of patients to colleagues
  • Notes: Tool to document important infection-related and antimicrobial use information to encourage communication and collaboration among team members
  • Interventions: Tools to document interventions and outcomes for future reference and analysis


Medication audits

  • Tools to assist with point prevalence audits of antimicrobial use: Audit compliance with your prescribing policy, IV to Oral switch guidelines and Therapeutic Drug Monitoring guidelines
  • Tools to assist with surgical prophylaxis audits: Audit compliance to surgical prophylaxis use guidelines

Bundles compliance reporting

  • Reports for medication audits: Combined analysis with infection rates, interventions, hospital events and other data sets
  1. Davey, P. G., Wilcox, M. H., Irving, W. L., & Thwaites, G. (2015). Antimicrobial Stewardship, surveillance of antimicrobial consumption, and its consequences. In Antimicrobial chemotherapy (pp. 206-223). Oxford University Press, USA.
  2. Barlam, T. F., Cosgrove, S. E., Abbo, L. M., MacDougall, C., Schuetz, A. N., Septimus, E. J., ... & Hamilton, C. W. (2016). Implementing an Antibiotic Stewardship Program: Guidelines by the Infectious Diseases Society of America and the Society for Healthcare Epidemiology of America. Clinical Infectious Diseases, ciw118.
  3. Antibiotic Stewardship in Acute Care: A Practical Playbook (
  4. CDC. Core Elements of Hospital Antibiotic Stewardship Program (